Terms & Conditions

Summary: Business Quotes App is a month-to-month subscription service. You can cancel at any time and keep access until the end of the month you've already paid for. Payments are processed securely by PayFast. If something goes wrong with a charge, contact us and we'll put it right.

1. Who We Are

Business Quotes App ("the Service", "we", "us") is a web-based quoting and invoicing application operated by Khaoskami, based in Cape Town, South Africa.

2. The Service

The Service lets you create and manage quotes, invoices, clients, and a product/service catalog for your business. It is provided as an online, software-as-a-service product. Nothing physical is shipped to you.

By creating an account you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and that the information you provide is accurate.

3. Plans and Pricing

The Service offers a free plan and two paid monthly subscription plans, billed in South African Rand (ZAR):

Prices include any applicable taxes unless stated otherwise at checkout. We may change prices with reasonable advance notice; a price change takes effect from your next billing cycle, and you may cancel before it applies.

4. Payments

All payments are processed by PayFast (operated by Network International). When you upgrade, you are redirected to PayFast's secure hosted checkout. We never see or store your card details. Subscriptions renew automatically every month until cancelled.

If a renewal payment fails, your account is marked past due and PayFast retries the charge. If the retry also fails, your account is downgraded to the Free plan. Your data is not deleted · you can upgrade again at any time.

5. Delivery Policy

The Service is a digital product. Delivery is electronic and immediate: paid features are activated on your account automatically as soon as PayFast confirms your payment, normally within a few minutes of completing checkout. No courier or postal delivery is involved.

If your payment has been confirmed by PayFast but your plan has not upgraded within one hour, contact us on WhatsApp at +27 83 200 1798 and we will activate it manually or refund you.

6. Cancellation Policy

You can cancel your subscription at any time from Settings → Cancel subscription inside the app, or from your PayFast account. No notice period and no cancellation fee apply.

When you cancel, no further payments are collected, and you keep full access to your paid plan until the end of the billing period you have already paid for. After that date your account reverts to the Free plan. Your quotes, invoices, clients, and catalog remain in your account.

7. Refund Policy

Because cancellation stops future billing while preserving access for the period already paid, we do not offer pro-rata refunds for the unused portion of a billing month.

We will issue a full refund of a charge, processed back through PayFast to your original payment method, where:

To request a refund, contact us on WhatsApp at +27 83 200 1798 within 30 days of the charge, with the email address on your account and the approximate payment date. Approved refunds are submitted to PayFast within 7 business days; the time for funds to reflect depends on your bank. Nothing in this policy limits your rights under the South African Consumer Protection Act or other applicable law.

8. Fair Use and Acceptable Use

You may not use the Service to break the law, to send spam, to store or distribute unlawful content, or to attempt to disrupt or gain unauthorised access to the Service or other users' data. We may suspend or terminate accounts engaged in abuse; where reasonably possible we will warn you first.

9. Your Content

You own the business data you enter into the Service (quotes, invoices, clients, catalog items, your logo). We store and process it only to provide the Service to you, as described in our Privacy Policy. You can delete your account and all associated data at any time.

10. Availability and Liability

We aim to keep the Service available at all times but do not guarantee uninterrupted operation. The Service is provided "as is". To the maximum extent permitted by law, our total liability to you for any claim arising from the Service is limited to the amount you paid us in the three months before the claim arose. Nothing in these terms excludes liability that cannot be excluded under applicable law.

11. Changes to These Terms

If these terms change, the updated version will be published at this URL and the "Last updated" date will reflect the revision. Continued use of the Service after a change constitutes acceptance of the updated terms. Material changes affecting paid plans will be notified in the app or by email before they take effect.